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Comet blocks some downloads

Comet automatically blocks dangerous downloads to keep you and your data safe. Safe Downloads helps you:

- Avoid unwanted changes to your browser, computer, or device

- Prevent unauthorized actions that could compromise your accounts

- Block viruses and malware

- Keep your private data secure

When Comet blocks a download, you’re protected — no action needed. Blocked downloads are automatically removed from your history after one hour. You can also manually remove them by selecting Delete from history.
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Important: While you can choose to download a blocked file, we recommend taking warnings seriously. Attackers often ask you to ignore security warnings to bypass protections.



​Why was my download blocked?
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Comet may block your download for several reasons:

Dangerous

Files that contain known threats:

  • Malware - Software designed to harm your device

  • Deceptive software - Programs that make unwanted changes to your system


​Suspicious

Files that exhibit risky characteristics:

  • Uncommon or unfamiliar files - Rare file types that are often used maliciously

  • Archive files with hidden content - Files like .zip or .rar that may contain malware or use passwords to evade detection

Insecure

Files downloaded over non-secure connections:

  • Downloads from sites that don’t use HTTPS are less secure

  • Even if the page you’re on is secure, the download itself may come from an insecure source



​What should I do if my download was blocked?
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If you believe the download is safe:

  1. Verify the source - Make sure you trust the website and the file you’re trying to download

  2. Check with the provider - Contact the website or file provider to confirm the file is legitimate

  3. Scan the file - If you proceed with the download, scan it with antivirus software before opening
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If you’re not sure about the file, don’t download it. When in doubt, reach out to the website owner or IT support for verification.


How do I access blocked downloads?

Blocked downloads appear in your Download Manager with a warning. From there you can:

  • Delete from history - Remove the blocked download (recommended)

  • Keep anyway - Proceed with the download (only if you’re certain the file is safe)

To open your Download Manager, click the Downloads icon in your toolbar or press Ctrl+J (Windows/Linux) or Cmd+J (Mac).


Can I turn off Safe Downloads?
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Safe Downloads is always active in Comet to protect your security. This feature cannot be disabled.

If you’re frequently encountering warnings for files you trust, verify that:

- You’re downloading from the official source

- The website uses HTTPS (look for the lock icon in the address bar)

- Your antivirus software isn’t conflicting with Comet’s protection

Last modified on September 14, 2026