Data retention and privacy for Enterprise organizations

This article is a quick index to Perplexity’s privacy, data retention, and admin control resources for Enterprise organizations. Use the links below to go directly to the authoritative article on each topic.

For our full security posture, certifications, and subprocessor list, visit the Perplexity Trust Center.

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Data retention

How long we keep your data, and what gets deleted automatically vs. on request.

• How long does Perplexity retain my search history, profile data, and personal information?

• Security and Privacy with File Uploads — covers the seven-day deletion policy for files attached to sessions

• Self-Serve Data Deletion

• Configuring Data Retention (video) — for orgs with configurable retention enabled

Note: The seven-day deletion policy applies to uploaded files only. The session containing those files is not deleted unless you request it.

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Model training and third parties

Enterprise data is never used to train or fine-tune Perplexity’s models, and our agreements with third-party AI providers prohibit them from training on your data.

• Are third-party model providers training on my data?

• How Perplexity Enterprise Pro keeps your data secure

• Perplexity Enterprise security overview

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Data collection and compliance

What we collect, why, and how we comply with major privacy frameworks.

• What data does Perplexity collect about me?

• Data Collection at Perplexity

• GDPR Compliance at Perplexity

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Admin controls for Enterprise organizations

If you’re an administrator, you can manage file, sharing, and connector permissions for your entire org from the admin control panel.

Data Retention (including Enforce Incognito Mode), AI Model & Provider Settings, and Audit Log Settings live in a dedicated Data and privacy section under Organization Settings. AI Model & Provider Settings are configured directly in that section. These articles cover the other controls:

• Enterprise roles and permissions — base and custom roles, groups, the full permissions reference (Files, Sharing, Connectors, Security, Products), and the organization-wide public-sharing and connector-availability controls

• Data Retention for Enterprise — session retention windows and Enforce Incognito Mode, configured under Data and privacy

• Audit Logs — webhook-based audit logging, configured under Data and privacy > Audit Log Settings

• Incognito Mode Troubleshooting — for orgs enforcing Incognito Mode

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Web crawling

• How does Perplexity follow robots.txt?