If the app will not open or shows a blank window
Close and reopen the app.
Confirm that the current version is installed.
Restart the computer if the app remains unavailable.
If the app becomes slow or uses excessive memory
Check whether a long-running task, browser session, or generated preview is still active.
Close completed tasks, previews, or browser windows that are no longer needed.
Restart the app.
If the problem continues, use the main Perplexity Help Center support flow.