Korea Billing & Consumer Information

Provider Information:

• Service provider: Perplexity AI, Inc.
• Business Registration No.: 455-80-03418 | Business Registration Page
• Mail Order Business Registration No.: 2026-공정-0023
• Business Representative: Aravind Srinivas (CEO)
• Email: support@perplexity.ai
• Address: 2261 Market Street, Ste. 14441, San Francisco, CA 94114
• Phone: +1(510) 270-0840
• Supervisory authority: Korea Fair Trade Commission (KFTC)
• Hosted by Amazon Web Services

Contract Terms:

• Service supplier: Perplexity AI, Inc.
• Complaints, damages, and disputes: These are handled in accordance with our Korea Billing & Refund Policy. For complaints or dispute resolution, please contact us via support@perplexity.ai
• Escrow and insurance: you may choose not to use an escrow service for this subscription. Perplexity AI, Inc. does not provide separate consumer damage compensation insurance”
• “If a minor (under 19) concludes the contract without a legal representative’s consent, the minor or legal representative may cancel the contract”
• For details, see our Terms of Service

Cancellation and Refunds:

• Korean consumers may cancel this subscription and receive a full refund within 7 days from the date of initial purchase, and may have additional rights in case of defects or service issues
• This is a digital service only; no physical returns or return-shipping costs apply
• Refunds are processed to the original payment method within a reasonable period after approval, and you may be entitled to delay compensation if refunds are unduly delayed
• For details, see our Korea Billing & Refund Policy

Delivery method and subscription term: This subscription is provided online only. Access to the Perplexity AI service begins immediately upon successful payment and continues for the duration of the subscription period selected.