> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# Product Information

<h2 id="h_438f7bc9f1">Our products are made with care and high quality in mind.</h2>

<h3 id="h_beb33a1664">
  <b>Are your products true to size?</b>
</h3>

<p>
  We aim to provide accurate sizing information for all our products. Please refer to the size chart
  on each product page for specific measurements.
</p>

<h3 id="h_8827a9bccb">
  <b>How do I care for my Perplexity merchandise?</b>
</h3>

<p>Care instructions are provided on the product tags and product pages.</p>

<h3 id="h_69e228cdd8">
  <b>What is your sizing?</b>
</h3>

<p>We offer XS to 2XL sizing, please find the sizing table below.</p>

<a href="../../../assets/img/store-1233586072-screenshot-2024-10-15-at-1-56-55-pm.png" rel="noreferrer nofollow noopener" target="_blank">
  <img alt="" height="1588" src="https://mintcdn.com/perplexity-help-center/kBGsQkSG8SPEk_Ye/help-center/assets/img/store-1233586072-screenshot-2024-10-15-at-1-56-55-pm.png?fit=max&auto=format&n=kBGsQkSG8SPEk_Ye&q=85&s=5035358895a863c2bf439fd56ee1b4ef" width="1204" data-path="help-center/assets/img/store-1233586072-screenshot-2024-10-15-at-1-56-55-pm.png" />
</a>

<p>Please note we will be happy to assist you find your size and color fit.</p>

<p>Contact us via the chat window in the bottom right corner of perplexity.supply</p>

<a href="/help-center/help-center/en/articles/10354891-how-can-i-contact-the-perplexity-team" rel="nofollow">
  Contact Support
</a>

<h3 id="h_381be569a9">
  <b>Can I get customized Perplexity merchandise?</b>
</h3>

<p>
  No, we do not offer customization options for any of our products. Thank you for understanding.
</p>

<h3 id="h_7bdb0b3336">
  <b>If an item is out of stock, how do I get notified once it’s back in stock?</b>
</h3>

<p>
  Some of these garments and products are limited edition. We will do our best to restock. We do not
  support alerts at the moment. Thank you for understanding.
</p>

<h2 id="h_d2c8cd9e22">Coffee</h2>

<p>
  Our coffee was crafted in February 2025, locking in freshness you can savor for up to a year,
  unopened. For optimal flavor, we recommend sipping it within 1–2 weeks of opening, so every brew
  tastes like that very first, freshly roasted morning.
</p>

<h3 id="h_36b3afd9f8">Why does coffee ship separately?</h3>

<p>
  Our coffee products are shipped separately from other items in your order. This allows us to
  ensure your coffee arrives fresh and in the best possible condition. You may receive multiple
  packages and tracking numbers, so don’t worry if your coffee arrives at a different time than your
  other purchases. If you have any questions about your shipment, feel free to contact our customer
  support team.
</p>

<p>
  <b>Please note:</b>
</p>

<p>
  Coffee is only available for shipment within the US. Coffee is shipped separately and may arrive
  at a different time than other items. At this time, we do not offer returns and all items are
  considered final sale.
</p>

<h2 id="h_169a59ea58">Gift Cards</h2>

<p>
  Supply Store gift cards can be used only toward merchandise available in the Supply Store and
  cannot be applied to subscription purchases. Because our gift cards are delivered digitally and
  treated as final sale, they are non‑refundable.
</p>


## Related topics

- [Product Information](/help-center/help-center/store/en/collections/10632619-product-information.md)
- [How can we help?](/help-center/help-center/store/en/index.md)
- [What is Instant Buy?](/help-center/help-center/en/articles/10352906-what-is-instant-buy.md)
- [Perplexity Product Features](/help-center/help-center/en/collections/8935118-perplexity-product-features.md)
- [What is Internal Knowledge Search](/help-center/help-center/en/articles/10352914-what-is-internal-knowledge-search.md)