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> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
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# Countries We Ship To

<p>
  We offer free standard shipping to multiple countries across the globe with competitive delivery
  times and rates.
</p>

<h2 id="h_c306fbbb26">
  <b>Important Note:</b>
</h2>

<p>
  <i>
    All delivery times are estimates for priority shipping and may vary based on customs processing
    and local conditions. Shipping rates shown are for priority service to each destination.
  </i>
</p>

<h2 id="h_fac81f2bcc">
  <b>Countries We Ship To</b>
</h2>

<p>
  <b>North America (5-15 business days unless otherwise noted below) </b>
</p>

<ul>
  <li>
    <p>
      United States<i> </i>
    </p>
  </li>

  <li>
    <p>Canada (coffee excluded)</p>
  </li>
</ul>

<p>
  <b>Central America (coffee excluded)</b>
</p>

<ul>
  <li>
    <p>Mexico: 5-15 business days</p>
  </li>
</ul>

<p>
  <b>South America (coffee excluded)</b>
</p>

<ul>
  <li>
    <p>Argentina: 15-25 business days</p>
  </li>

  <li>
    <p>Brazil: 15-25 business days</p>
  </li>

  <li>
    <p>Chile: 15-25 business days</p>
  </li>
</ul>

<p>
  <b>Europe (5-15 business days unless otherwise noted below) (coffee excluded)</b>
</p>

<ul>
  <li>
    <p>Austria</p>
  </li>

  <li>
    <p>Belarus</p>
  </li>

  <li>
    <p>Belgium</p>
  </li>

  <li>
    <p>Bosnia and Herzegovina (15-25 business days)</p>
  </li>

  <li>
    <p>Bulgaria</p>
  </li>

  <li>
    <p>Croatia</p>
  </li>

  <li>
    <p>Cyprus</p>
  </li>

  <li>
    <p>Czechia</p>
  </li>

  <li>
    <p>Denmark</p>
  </li>

  <li>
    <p>Estonia</p>
  </li>

  <li>
    <p>Finland</p>
  </li>

  <li>
    <p>France</p>
  </li>

  <li>
    <p>Germany</p>
  </li>

  <li>
    <p>Greece</p>
  </li>

  <li>
    <p>Hungary</p>
  </li>

  <li>
    <p>Ireland</p>
  </li>

  <li>
    <p>Italy</p>
  </li>

  <li>
    <p>Latvia</p>
  </li>

  <li>
    <p>Lithuania</p>
  </li>

  <li>
    <p>Luxembourg</p>
  </li>

  <li>
    <p>Malta</p>
  </li>

  <li>
    <p>Netherlands</p>
  </li>

  <li>
    <p>Norway</p>
  </li>

  <li>
    <p>Poland</p>
  </li>

  <li>
    <p>Portugal</p>
  </li>

  <li>
    <p>Romania</p>
  </li>

  <li>
    <p>Serbia (7-60 business days, certain items excluded)</p>
  </li>

  <li>
    <p>Slovakia</p>
  </li>

  <li>
    <p>Slovenia</p>
  </li>

  <li>
    <p>Spain</p>
  </li>

  <li>
    <p>Sweden</p>
  </li>

  <li>
    <p>Switzerland</p>
  </li>

  <li>
    <p>Turkey</p>
  </li>

  <li>
    <p>United Kingdom</p>
  </li>
</ul>

<p>
  <b>Asia Pacific (5-15 business days unless otherwise noted below) (coffee excluded)</b>
</p>

<ul>
  <li>
    <p>Australia</p>
  </li>

  <li>
    <p>Hong Kong SAR</p>
  </li>

  <li>
    <p>India</p>
  </li>

  <li>
    <p>Indonesia</p>
  </li>

  <li>
    <p>Japan</p>
  </li>

  <li>
    <p>Kazakhstan</p>
  </li>

  <li>
    <p>Malaysia</p>
  </li>

  <li>
    <p>Nepal</p>
  </li>

  <li>
    <p>Philippines</p>
  </li>

  <li>
    <p>Singapore</p>
  </li>

  <li>
    <p>South Korea (15-25 business days)</p>
  </li>

  <li>
    <p>Sri Lanka</p>
  </li>

  <li>
    <p>
      UAE (<b>shipping is temporarily unavailable)</b>
    </p>
  </li>

  <li>
    <p>Vietnam</p>
  </li>
</ul>

<p>
  <b>Africa</b> <b>(5-15 business days unless otherwise noted below) (coffee excluded)</b>
</p>

<ul>
  <li>
    <p>All countries</p>
  </li>
</ul>

<h2 id="h_b345cab19d">
  <b>Do you offer shipping to other countries that are not listed above?</b>
</h2>

<p>We currently only offer shipping to the countries listed above.</p>

<p>
  Don't see your country listed below? Email us at{" "}

  <a href="mailto:supply@perplexity.ai" rel="nofollow noopener noreferrer" target="_blank">
    [supply@perplexity.ai](mailto:supply@perplexity.ai)
  </a>

  {" "}

  to request it.
</p>

<h2 id="h_22874dcb45">
  <b>Are taxes and duties included on final price?</b>
</h2>

<p>
  Any outstanding taxes and duties are the responsibility of the purchaser. You may be required to
  pay these fees once the delivery has entered the destination country. While we strive to cover
  fees where we can, these additional customs fees are determined by local import regulations and
  are beyond our control. Notifications may be sent via email if you have any taxes and duties due.
</p>


## Related topics

- [Shipping and Returns](/help-center/help-center/store/en/collections/10632606-shipping-and-returns.md)
- [How do I place an order?](/help-center/help-center/store/en/articles/10056658-how-do-i-place-an-order.md)
- [Why has my order not arrived yet?](/help-center/help-center/store/en/articles/10062097-why-has-my-order-not-arrived-yet.md)
- [General Shipping Questions](/help-center/help-center/store/en/articles/11146346-general-shipping-questions.md)
- [Right of Withdrawal](/help-center/help-center/store/en/articles/15556116-right-of-withdrawal.md)