> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# Troubleshooting & Support

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      <p className="pplx-coll-count">11 articles</p>
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    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/10354891-how-can-i-contact-the-perplexity-team">
      <span className="pplx-coll-article-title">How can I contact the Perplexity team?</span>
      <span className="pplx-coll-article-desc">You should contact the team if you have any need for support.</span>
    </a>

    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/10354888-need-support">
      <span className="pplx-coll-article-title">Need support?</span>
      <span className="pplx-coll-article-desc">The Perplexity Support Team is here to help</span>
    </a>

    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/10354894-how-do-i-submit-a-bug-report">
      <span className="pplx-coll-article-title">How do I submit a bug report?</span>
    </a>

    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/10354902-how-can-i-report-incorrect-or-inaccurate-answers">
      <span className="pplx-coll-article-title">How can I report incorrect or inaccurate answers?</span>
      <span className="pplx-coll-article-desc">We're happy to take your report to improve the quality of your responses.</span>
    </a>

    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/10354908-about-the-perplexity-discord-community">
      <span className="pplx-coll-article-title">About the Perplexity Discord Community</span>
      <span className="pplx-coll-article-desc">This is our official community of Perplexity power users.</span>
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    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/10354965-where-do-i-report-bugs">
      <span className="pplx-coll-article-title">Where do I report bugs?</span>
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    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/10354967-where-do-i-report-security-issues-is-there-a-bug-bounty-program">
      <span className="pplx-coll-article-title">Where do I report security issues? Is there a bug bounty program?</span>
    </a>

    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/10354884-cloudflare-vpns">
      <span className="pplx-coll-article-title">Cloudflare & VPNs</span>
      <span className="pplx-coll-article-desc">If you are seeing a Cloudflare screen or are being advised to stop using a VPN, please refer to this article.</span>
    </a>

    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/11464164-troubleshooting-access-to-threads-pro-features">
      <span className="pplx-coll-article-title">Troubleshooting access to threads & Pro features</span>
      <span className="pplx-coll-article-desc">Follow these steps to confirm you’re logged into the correct account on all your devices.</span>
    </a>

    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/12691905-email-assistant-troubleshooting">
      <span className="pplx-coll-article-title">Email Assistant Troubleshooting</span>
    </a>

    <a className="pplx-coll-article" href="/help-center/help-center/en/articles/14653777-phone-verification-for-your-account-via-sms-2fa">
      <span className="pplx-coll-article-title">Phone Verification for Your Account via SMS 2FA</span>
      <span className="pplx-coll-article-desc">Perplexity may ask some users to verify their phone number before continuing to use the Perplexity app. This helps protect your accounts and adds an extra layer of security.</span>
    </a>
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