> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# Why can’t I see my Pro status?

<p>Ensure you are logged into the account associated with your Perplexity Pro subscription. Check your payment status in Settings > Manage Subscription.</p>

<p>If you still can't see Pro Status, <a href="https://www.perplexity.ai/?support=true#settings/account" rel="nofollow noopener noreferrer" target="_blank">contact us via Help > Contact Support</a>.</p>


## Related topics

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- [Why has my order not arrived yet?](/help-center/help-center/store/en/articles/10062097-why-has-my-order-not-arrived-yet.md)
- [What advanced AI models are included in my subscription?](/help-center/help-center/en/articles/10354919-what-advanced-ai-models-are-included-in-my-subscription.md)
