> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# Billing for iOS Subscriptions

> This applies to you if you subscribed through the App Store on an (Apple) iOS device.

<h2 id="h_815197f1da">How do I subscribe on iOS?</h2>

<p>Tap the settings icon located in the top left corner of the app. Tap Perplexity Pro → Learn More, and choose your plan.</p>

<h2 id="h_8e65526c3d">How can I update my billing information on iOS?</h2>

<Steps>
  <Step title="Open the Settings app on your iPhone or iPad." />

  <Step title="Tap your name." />

  <Step title="Tap “Payment & Shipping.” You might be asked to sign in with your Apple ID." />

  <Step title="To add a new payment method, tap “Add Payment Method.” Enter the new payment method details, then tap “Done.”" />

  <Step title="To update an existing payment method, tap the payment method, then edit your information. You might need to enter the security code printed on your credit or debit card." />

  <Step title="To remove a payment method, tap “Edit,” tap the red delete button next to the old payment method, then tap “Delete.”" />
</Steps>

<h2 id="h_b377da213d">How often will I get billed?</h2>

<p>You will get billed as often as the original billing date annually/monthly depending on your subscription. If you do not set your subscription to cancel at the end of your cycle, it will continue to renew.</p>

<h2 id="h_94fe2d7233">Can I pause my subscription?</h2>

<p>You cannot pause your subscription. If you are unable to make a payment, you can cancel your subscription and restart it when convenient.</p>

<h2 id="h_12d144548b">What happens if I don't renew my subscription?</h2>

<p>If you don't renew your subscription, your account will revert to the free version after the current billing cycle ends, and you will no longer have access to Pro features.</p>

<h2 id="h_cc0fd6186e">How do I cancel my subscription on iOS?</h2>

<p>Open the App Store and tap the profile icon in upper right corner. Tap “Subscriptions,” then “Perplexity - Ask Anything.” Choose “Cancel subscription.”</p>

<h2 id="h_bda6e15e6a">I’ve cancelled my subscription, but I’m still being charged. What can I do?</h2>

<p>Please double check you’ve cancelled your subscription by going to your App Store Settings and checking for an active subscription for Perplexity AI.</p>

<h2 id="h_4224e0ed66">How can I request a refund on iOS?</h2>

<p>Go to <a href="http://reportaproblem.apple.com/" rel="nofollow noopener noreferrer" target="_blank">reportaproblem.apple.com</a> and sign in using the Apple ID associated with your App Store purchase. Navigate to your digital purchase history, and tap “Request a refund.”</p>

<p><b>Switching from annual to monthly subscription</b></p>

<p>You will need to start a new monthly subscription and pay the new amount. We can't create prorated subscriptions.</p>

<h2 id="h_43fd7ffa2c">Account termination</h2>

<p>If your account is terminated for violating Perplexity's Terms of Use, you will not receive a refund for any remaining credit or prepaid service.</p>


## Related topics

- [Subscription Plans & Billing](/help-center/help-center/en/collections/18799292-subscription-plans-billing.md)
- [Billing for Android Subscriptions](/help-center/help-center/en/articles/10353020-billing-for-android-subscriptions.md)
- [Canceling a Subscription](/help-center/help-center/en/articles/10354283-canceling-a-subscription.md)
- [How to transfer your subscription](/help-center/help-center/en/articles/20260708-how-to-transfer-your-subscription.md)
- [Perplexity Max](/help-center/help-center/en/articles/11680686-perplexity-max.md)
