Perplexity for IT

Resolve faster. Document better.

Accurate answers for every IT challenge, at scale.

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The operating system for modern IT

Source-backed answers for every incident

Resolve issues faster with answers linked to the exact doc, thread, or spec, searching runbooks and external references at once.

The right model for every IT challenge

Use agents as your operating layer across 400+ tools for vendor evals, compliance research, and architecture planning, so a lean team gets full‑stack insight.

Runbooks, audits, and tickets generated automatically

Auto‑create incident reports, change docs, onboarding guides, and audit summaries and push them straight into your task and service tools.

“We had comfort knowing Perplexity Enterprise does zero training on data and it had the enterprise controls that we're looking for to protect our data security.”

Ben Levick

Head of AI and Operations, Ramp

What you can do with Perplexity Computer

Build workflows that support impactful outcomes

research

Incident triage and response

Describe an active incident and get a cited diagnostic path, pulling from internal runbooks, vendor docs, and community technical forums simultaneously.

research

Vendor evaluation briefs

Run a comparative analysis of two or more vendors across security posture, pricing, integration capability, and analyst coverage, formatted as a decision-ready summary.

knowledge

IT knowledge base authoring

Convert raw technical notes, resolved tickets, or configuration guides into structured, searchable knowledge base articles ready for the internal portal.

knowledge

Security policy research

Pull current compliance requirements for SOC 2, GDPR, ISO 27001, or HIPAA from cited regulatory sources and cross-reference against internal policy documentation.

enablement

New employee IT onboarding

Build role-specific onboarding guides covering tool access, security protocols, and system setup, served through a self-service Space that answers follow-up questions automatically.

output

Change management documentation

Draft change request documentation including scope, risk assessment, rollback plan, and approvals checklist, directly from a description of the planned change.