# Bug Reports **URL:** https://community.perplexity.ai/c/bug-reports/10.md [Latest](https://community.perplexity.ai/latest.md) · [Categories](https://community.perplexity.ai/categories.md) · [Tags](https://community.perplexity.ai/tags.md) --- ## [About the Bug Reports category](https://community.perplexity.ai/t/about-the-bug-reports-category/19)
**Author:** [@Kesku](https://community.perplexity.ai/u/Kesku)\ **Replies:** 0\ **Last updated:** [May 14, 2025, 8:55pm UTC](https://community.perplexity.ai/t/about-the-bug-reports-category/19 "2025-05-14T20:55:45Z")
Bug Reports Purpose: Found a bug? Report it here so we can investigate and fix it. Include clear reproduction steps to help us resolve issues faster. Who should post: Anyone who has encountered unexpected behavior or er… --- ## [Mac app 26.24.0 (28) – all MCP tools broken and irrecoverable in Spaces](https://community.perplexity.ai/t/mac-app-26-24-0-28-all-mcp-tools-broken-and-irrecoverable-in-spaces/5397)
**Author:** [@E1255264\_PNR](https://community.perplexity.ai/u/E1255264_PNR)\ **Replies:** 15\ **Last updated:** [November 3, 2026, 2:40am UTC](https://community.perplexity.ai/t/mac-app-26-24-0-28-all-mcp-tools-broken-and-irrecoverable-in-spaces/5397 "2026-11-03T02:40:39Z")
Environment • Platform: macOS (Perplexity desktop app with Personal Computer / MCP enabled) • App version: Perplexity Version 26.24.0 (28) • Setup: Spaces with MCP tools for filesystem/bash ( bash\_execute , read\_file… --- ## [Decisions API: shared state counted per question in usage.input\_tokens](https://community.perplexity.ai/t/decisions-api-shared-state-counted-per-question-in-usage-input-tokens/6316)
**Author:** [@Urs\_de\_Swardt](https://community.perplexity.ai/u/Urs_de_Swardt)\ **Replies:** 10\ **Last updated:** [October 26, 2026, 7:44pm UTC](https://community.perplexity.ai/t/decisions-api-shared-state-counted-per-question-in-usage-input-tokens/6316 "2026-10-26T19:44:04Z")
Summary The Decisions API reports shared state tokens once per question in a batch. With eight questions, extending the state by 1,000 tokens increases usage.input\_tokens by 8,000 rather than 1,000. Identical requests to… --- ## [Agent API using credit balance, which we never used](https://community.perplexity.ai/t/agent-api-using-credit-balance-which-we-never-used/6330)
**Author:** [@Hardik\_Joshi](https://community.perplexity.ai/u/Hardik_Joshi)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 6:18pm UTC](https://community.perplexity.ai/t/agent-api-using-credit-balance-which-we-never-used/6330 "2026-10-19T18:18:03Z")
I created new api key like 2 days back for testing decision api and it started using agent api and finished the credit in 1 day by using agent api. now there is no way to get refund or any cusotmer support who can invest… --- ## [Decisions API returns near-uniform probabilities for every question, including the quickstart example](https://community.perplexity.ai/t/decisions-api-returns-near-uniform-probabilities-for-every-question-including-the-quickstart-example/6348)
**Author:** [@Urs\_de\_Swardt](https://community.perplexity.ai/u/Urs_de_Swardt)\ **Replies:** 2\ **Last updated:** [October 13, 2026, 4:33pm UTC](https://community.perplexity.ai/t/decisions-api-returns-near-uniform-probabilities-for-every-question-including-the-quickstart-example/6348 "2026-10-13T16:33:14Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Computer, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to re… --- ## [Agent API using credit](https://community.perplexity.ai/t/agent-api-using-credit/6331)
**Author:** [@api-triage-bot](https://community.perplexity.ai/u/api-triage-bot)\ **Replies:** 1\ **Last updated:** [October 12, 2026, 5:05pm UTC](https://community.perplexity.ai/t/agent-api-using-credit/6331 "2026-10-12T17:05:15Z")
Reported in Discord by @tech2hard — Discord I created new api key like 2 days back for testing decision api and it started using agent api and finished the credit in 1 day by using agent api. now there is no way to get … --- ## [Unreachable RPM values on Agent API Rate Limits docs table](https://community.perplexity.ai/t/unreachable-rpm-values-on-agent-api-rate-limits-docs-table/6155)
**Author:** [@dev](https://community.perplexity.ai/u/dev)\ **Replies:** 4\ **Last updated:** [September 29, 2026, 12:22am UTC](https://community.perplexity.ai/t/unreachable-rpm-values-on-agent-api-rate-limits-docs-table/6155 "2026-09-29T00:22:59Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Computer, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to re… --- ## [Keep support for Sonar-pro on the Agents API](https://community.perplexity.ai/t/keep-support-for-sonar-pro-on-the-agents-api/6172)
**Author:** [@dev](https://community.perplexity.ai/u/dev)\ **Replies:** 1\ **Last updated:** [September 25, 2026, 1:39pm UTC](https://community.perplexity.ai/t/keep-support-for-sonar-pro-on-the-agents-api/6172 "2026-09-25T13:39:38Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Computer, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to re… --- ## [Contextualized Embeddings endpoint (/v1/contextualizedembeddings) rate-limits per chunk instead of per request](https://community.perplexity.ai/t/contextualized-embeddings-endpoint-v1-contextualizedembeddings-rate-limits-per-chunk-instead-of-per-request/6184)
**Author:** [@dbrickner](https://community.perplexity.ai/u/dbrickner)\ **Replies:** 1\ **Last updated:** [September 24, 2026, 6:43pm UTC](https://community.perplexity.ai/t/contextualized-embeddings-endpoint-v1-contextualizedembeddings-rate-limits-per-chunk-instead-of-per-request/6184 "2026-09-24T18:43:24Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Computer, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to re… --- ## [Standard embeddings — x-ratelimit-limit meters input texts, not requests; documented 512-text batch unreachable at Tier 1](https://community.perplexity.ai/t/standard-embeddings-x-ratelimit-limit-meters-input-texts-not-requests-documented-512-text-batch-unreachable-at-tier-1/5914)
**Author:** [@dbrickner](https://community.perplexity.ai/u/dbrickner)\ **Replies:** 5\ **Last updated:** [September 23, 2026, 8:14pm UTC](https://community.perplexity.ai/t/standard-embeddings-x-ratelimit-limit-meters-input-texts-not-requests-documented-512-text-batch-unreachable-at-tier-1/5914 "2026-09-23T20:14:05Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to reproduce th… --- ## [Connector stays checked in the dropdown but is never attached to the composer — tool never dispatches (fresh sessions, any machine)](https://community.perplexity.ai/t/connector-stays-checked-in-the-dropdown-but-is-never-attached-to-the-composer-tool-never-dispatches-fresh-sessions-any-machine/5525)
**Author:** [@Viktor\_Hadzhiyski](https://community.perplexity.ai/u/Viktor_Hadzhiyski)\ **Replies:** 11\ **Last updated:** [September 16, 2026, 9:49am UTC](https://community.perplexity.ai/t/connector-stays-checked-in-the-dropdown-but-is-never-attached-to-the-composer-tool-never-dispatches-fresh-sessions-any-machine/5525 "2026-09-16T09:49:33Z")
Summary When I select a connector (MCP / NAS / custom), it stays checked (✓) in the Connectors dropdown, but it never appears as a chip in the composer — the input bar where I type. On send, the model behaves as if no co… --- ## [Sandbox error (cant not reconnect, no specialist responded))](https://community.perplexity.ai/t/sandbox-error-cant-not-reconnect-no-specialist-responded/5747)
**Author:** [@michael666](https://community.perplexity.ai/u/michael666)\ **Replies:** 1\ **Last updated:** [September 4, 2026, 8:18pm UTC](https://community.perplexity.ai/t/sandbox-error-cant-not-reconnect-no-specialist-responded/5747 "2026-09-04T20:18:54Z")
I spent 50K+ on one single task in recent 1-2weeks and the sandbox was dead. I have been waiting for more than 48 hours but on one got in touch with me on this sandbox review result. Couls you pls help? I have attache… --- ## [Structured output doesn't work for Anthropic in Agent API](https://community.perplexity.ai/t/structured-output-doesnt-work-for-anthropic-in-agent-api/5945)
**Author:** [@Maksim\_Bliumental](https://community.perplexity.ai/u/Maksim_Bliumental)\ **Replies:** 1\ **Last updated:** [September 3, 2026, 11:25pm UTC](https://community.perplexity.ai/t/structured-output-doesnt-work-for-anthropic-in-agent-api/5945 "2026-09-03T23:25:30Z")
Minimal reproduction import asyncio import os from perplexity import AsyncPerplexity from pydantic import BaseModel PERPLEXITY\_API\_KEY = os.environ\["PERPLEXITY\_API\_KEY"\] MODEL = "anthropic/claude-opus-5" class BrandE… --- ## [Perplexity macOS crashes with both Apple built-in Chinese IME and third-party IME](https://community.perplexity.ai/t/perplexity-macos-crashes-with-both-apple-built-in-chinese-ime-and-third-party-ime/5971)
**Author:** [@J\_Wang](https://community.perplexity.ai/u/J_Wang)\ **Replies:** 3\ **Last updated:** [September 3, 2026, 10:46pm UTC](https://community.perplexity.ai/t/perplexity-macos-crashes-with-both-apple-built-in-chinese-ime-and-third-party-ime/5971 "2026-09-03T22:46:35Z")
Hi Perplexity Support, I’m seeing a reproducible crash in Perplexity for macOS while entering Chinese text using an IME. Importantly, I originally reproduced the crash with the third-party WeType input method, but I ha… --- ## [Finance\_search tool doesn't work \[Agent API\]](https://community.perplexity.ai/t/finance-search-tool-doesnt-work-agent-api/5906)
**Author:** [@api-triage-bot](https://community.perplexity.ai/u/api-triage-bot)\ **Replies:** 0\ **Last updated:** [August 25, 2026, 1:55am UTC](https://community.perplexity.ai/t/finance-search-tool-doesnt-work-agent-api/5906 "2026-08-25T01:55:11Z")
Reported in Discord by @serge022793 — Discord I bought credits yesterday to try the Agent API and its tools like finance\_search, but I’ve tried several times using Playground and it doesn’t work. The model responds that… --- ## [Need Help! Connected "MCP" thing to my WordPress site and now I can't even log into my own dashboard](https://community.perplexity.ai/t/need-help-connected-mcp-thing-to-my-wordpress-site-and-now-i-cant-even-log-into-my-own-dashboard/5808)
**Author:** [@thepaulnicoleson](https://community.perplexity.ai/u/thepaulnicoleson)\ **Replies:** 1\ **Last updated:** [August 14, 2026, 12:51pm UTC](https://community.perplexity.ai/t/need-help-connected-mcp-thing-to-my-wordpress-site-and-now-i-cant-even-log-into-my-own-dashboard/5808 "2026-08-14T12:51:08Z")
Hi everyone, total beginner here, please be gentle with me! So I was trying to hook up an AI tool ( MCP) to my WordPress site because I read it could help me do things faster with a chatbot instead of me clicking around… --- ## [Google Drive connector: READ mode always fails with "Upload params error: rate\_limit\_rejected" even after successful SEARCH](https://community.perplexity.ai/t/google-drive-connector-read-mode-always-fails-with-upload-params-error-rate-limit-rejected-even-after-successful-search/5782)
**Author:** [@AdiedX](https://community.perplexity.ai/u/AdiedX)\ **Replies:** 0\ **Last updated:** [August 11, 2026, 2:49pm UTC](https://community.perplexity.ai/t/google-drive-connector-read-mode-always-fails-with-upload-params-error-rate-limit-rejected-even-after-successful-search/5782 "2026-08-11T14:49:11Z")
Feature / Integration --- ## [Why am I unable to use the API service?](https://community.perplexity.ai/t/why-am-i-unable-to-use-the-api-service/5759)
**Author:** [@SevenYan](https://community.perplexity.ai/u/SevenYan)\ **Replies:** 5\ **Last updated:** [August 10, 2026, 6:05pm UTC](https://community.perplexity.ai/t/why-am-i-unable-to-use-the-api-service/5759 "2026-08-10T18:05:14Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to reproduce th… --- ## [\*\* iOS Notion Connector Regression — Works on Web/Computer but Has Been Broken on iOS Since July 2026 \\(v26\\.30\\.1\\)\*\*](https://community.perplexity.ai/t/ios-notion-connector-regression-works-on-web-computer-but-has-been-broken-on-ios-since-july-2026-v26-30-1/5776)
**Author:** [@Comforterworm](https://community.perplexity.ai/u/Comforterworm)\ **Replies:** 1\ **Last updated:** [August 10, 2026, 3:38pm UTC](https://community.perplexity.ai/t/ios-notion-connector-regression-works-on-web-computer-but-has-been-broken-on-ios-since-july-2026-v26-30-1/5776 "2026-08-10T15:38:11Z")
I’m reporting what appears to be a Notion Connector regression affecting the iOS app. Summary The Notion Connector worked normally on both Perplexity iOS and Web/Computer in June 2026. At some point in July 2026, the … --- ## [Perplexity Gateway API: omitting \`max\_tokens\` intermittently 400s on all \`perplexity/\*\` models](https://community.perplexity.ai/t/perplexity-gateway-api-omitting-max-tokens-intermittently-400s-on-all-perplexity-models/5754)
**Author:** [@kingsleyw](https://community.perplexity.ai/u/kingsleyw)\ **Replies:** 1\ **Last updated:** [August 10, 2026, 3:29pm UTC](https://community.perplexity.ai/t/perplexity-gateway-api-omitting-max-tokens-intermittently-400s-on-all-perplexity-models/5754 "2026-08-10T15:29:22Z")
I’ve hit what looks like a default-injection gap in the Gateway’s OpenAI-compatible endpoint, affecting all three perplexity/\* models. max\_tokens is optional in the OpenAI Chat Completions spec, and the gateway defaults … --- ## [sonar-reasoning-pro returning empty content body across 5/6 API calls — search pipeline feeding empty search\_results to model (June 10, 2026)](https://community.perplexity.ai/t/sonar-reasoning-pro-returning-empty-content-body-across-5-6-api-calls-search-pipeline-feeding-empty-search-results-to-model-june-10-2026/5323)
**Author:** [@Ayman\_Nazir](https://community.perplexity.ai/u/Ayman_Nazir)\ **Replies:** 8\ **Last updated:** [August 7, 2026, 10:27pm UTC](https://community.perplexity.ai/t/sonar-reasoning-pro-returning-empty-content-body-across-5-6-api-calls-search-pipeline-feeding-empty-search-results-to-model-june-10-2026/5323 "2026-08-07T22:27:18Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to reproduce th… --- ## [Image\_domain\_filter not being respected in sonar / sonar-pro api requests (also returning junk images)](https://community.perplexity.ai/t/image-domain-filter-not-being-respected-in-sonar-sonar-pro-api-requests-also-returning-junk-images/5580)
**Author:** [@tommy](https://community.perplexity.ai/u/tommy)\ **Replies:** 3\ **Last updated:** [August 5, 2026, 4:48am UTC](https://community.perplexity.ai/t/image-domain-filter-not-being-respected-in-sonar-sonar-pro-api-requests-also-returning-junk-images/5580 "2026-08-05T04:48:14Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to reproduce th… --- ## [Web search tool in Gemini 3.5 flash lite and 3.6 flash is broken](https://community.perplexity.ai/t/web-search-tool-in-gemini-3-5-flash-lite-and-3-6-flash-is-broken/5665)
**Author:** [@Andrew\_Wheeler](https://community.perplexity.ai/u/Andrew_Wheeler)\ **Replies:** 2\ **Last updated:** [July 26, 2026, 6:13pm UTC](https://community.perplexity.ai/t/web-search-tool-in-gemini-3-5-flash-lite-and-3-6-flash-is-broken/5665 "2026-07-26T18:13:22Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to reproduce th… --- ## [Ambiguity on Sonar API Rate Limits docs table](https://community.perplexity.ai/t/ambiguity-on-sonar-api-rate-limits-docs-table/5546)
**Author:** [@dev](https://community.perplexity.ai/u/dev)\ **Replies:** 4\ **Last updated:** [July 18, 2026, 1:21am UTC](https://community.perplexity.ai/t/ambiguity-on-sonar-api-rate-limits-docs-table/5546 "2026-07-18T01:21:18Z")
Pre-flight checklist This is about the Perplexity API, not the Perplexity app, Comet, or web UI. I have removed API keys, secrets, and private data. I have included enough information for someone else to reproduce th… --- ## [Notion Connector stops working mid-session — "no API access" error, model selector disappears in UI](https://community.perplexity.ai/t/notion-connector-stops-working-mid-session-no-api-access-error-model-selector-disappears-in-ui/5326)
**Author:** [@lexersdv](https://community.perplexity.ai/u/lexersdv)\ **Replies:** 4\ **Last updated:** [July 17, 2026, 8:07pm UTC](https://community.perplexity.ai/t/notion-connector-stops-working-mid-session-no-api-access-error-model-selector-disappears-in-ui/5326 "2026-07-17T20:07:39Z")
DescriptionDuring an active Pro session today (June 8, 2026), Perplexity was successfully creating Notion pages via the Notion connector. After some time, it suddenly stopped working and reported that it no longer has ac… --- ## [Google Drive connector OAuth window stuck on “One moment please” and closes, cannot attach Google Sheets](https://community.perplexity.ai/t/google-drive-connector-oauth-window-stuck-on-one-moment-please-and-closes-cannot-attach-google-sheets/5592)
**Author:** [@Minh\_Le](https://community.perplexity.ai/u/Minh_Le)\ **Replies:** 0\ **Last updated:** [July 15, 2026, 6:16pm UTC](https://community.perplexity.ai/t/google-drive-connector-oauth-window-stuck-on-one-moment-please-and-closes-cannot-attach-google-sheets/5592 "2026-07-15T18:16:10Z")
Environment Platform: Perplexity Pro (web) Browser: Chrome on Windows 11 (also tested Edge) Connector: Google Drive (standard search) Google account type: Personal Gmail (not Workspace admin‑restricted) Issue summar… --- ## [Google Drive Connector crashes and does not show Drive files](https://community.perplexity.ai/t/google-drive-connector-crashes-and-does-not-show-drive-files/5403)
**Author:** [@szhiharev](https://community.perplexity.ai/u/szhiharev)\ **Replies:** 4\ **Last updated:** [July 15, 2026, 6:09pm UTC](https://community.perplexity.ai/t/google-drive-connector-crashes-and-does-not-show-drive-files/5403 "2026-07-15T18:09:30Z")
Issue: The Google Drive connector crashes immediately and does not display any Drive files. Account: s.zhiharev@gmail.com (Pro plan) Steps to reproduce: Go to Settings → Connectors Click on the Google Drive connector … --- ## [Bermuda Missing from Billing County Dropdown](https://community.perplexity.ai/t/bermuda-missing-from-billing-county-dropdown/5585)
**Author:** [@rebelbanker](https://community.perplexity.ai/u/rebelbanker)\ **Replies:** 0\ **Last updated:** [July 15, 2026, 12:57pm UTC](https://community.perplexity.ai/t/bermuda-missing-from-billing-county-dropdown/5585 "2026-07-15T12:57:01Z")
Trying to sign up for API access and Bermuda is missing from the “Billing Country” dropdown. I promise we’re a real country. --- ## [Erro de correção](https://community.perplexity.ai/t/erro-de-correcao/5522)
**Author:** [@francielly](https://community.perplexity.ai/u/francielly)\ **Replies:** 1\ **Last updated:** [July 10, 2026, 1:27am UTC](https://community.perplexity.ai/t/erro-de-correcao/5522 "2026-07-10T01:27:54Z")
Olá. Encontrei um problema em uma prova: ao marcar uma alternativa, o sistema mostra que está errada, mas a explicação diz que ela está correta. Isso gera contradição e prejudica o estudo. Peço que revisem essa questão p… --- ## [Data loss - threads AND artifacts deleted inside Space (2 separate incidents, unresolved since July 2)](https://community.perplexity.ai/t/data-loss-threads-and-artifacts-deleted-inside-space-2-separate-incidents-unresolved-since-july-2/5523)
**Author:** [@Anton\_Verigin](https://community.perplexity.ai/u/Anton_Verigin)\ **Replies:** 1\ **Last updated:** [July 6, 2026, 9:18pm UTC](https://community.perplexity.ai/t/data-loss-threads-and-artifacts-deleted-inside-space-2-separate-incidents-unresolved-since-july-2/5523 "2026-07-06T21:18:36Z")
I’m reporting a recurring data loss issue inside a Perplexity Space, distinct from a simple ‘missing thread’ bug — this involves loss of both threads and artifacts (generated files/canvases) within the Space itself. Inc… [Next page](https://community.perplexity.ai/c/bug-reports/10.md?page=1)